Skip to main content
Get Job Alerts Saved Jobs View All Jobs

CRM Application Developer - Dynamics

Location Hartford, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 11902 Company Munich Re America Services Employment type Regular Area of expertise Information Technology
Apply Now

Position Overview

The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert responsible for architecting, developing, customizing, and integrating Microsoft Dynamics 365 solutions—primarily leveraging Microsoft Dynamics CRM, Power Platform, and related Dynamics technologies. This role partners closely with business stakeholders to transform complex requirements into scalable, user‑friendly solutions that align with enterprise standards and drive digital efficiency.

Key Responsibilities

Solution Design & Development

  • Lead the design, architecture, and development of solutions using Microsoft Dynamics CRM and the wider Microsoft 365 ecosystem.
  • Collaborate with business partners, SMEs, and stakeholders to analyze requirements and translate them into clear technical specifications for the Scrum Team.
  • Deliver high‑quality, scalable, and maintainable customizations, workflows, plugins, and integrations.
  • Implement back‑end data changes needed to enable future AI solutions, primarily leveraging Copilot and new Dynamics functionality.
  • Research, develop, and implement short‑ and long‑term strategies to effectively achieve business and technology roadmap objectives.
  • Proactively identify process improvement opportunities across system processes and implement enhancements to increase efficiency.
  • Facilitate decision‑making and develop functional design documentation to drive the development process, incorporating the Architecture Runway and Technical Design Kanban Board.
  • Analyze customer journey touchpoints and maximize opportunities for optimization.
  • Participate in all phases of implementation—from requirements analysis to configuring the Microsoft Dynamics application to meet customer needs.

Microsoft Dynamics 365 & Power Platform Integration

  • Own and execute complex enterprise‑level integrations between Power Apps, Dynamics CRM, ERP systems, and various third‑party applications.
  • Implement data flows using tools such as Power Automate, Azure Logic Apps, and REST APIs.
  • Ensure integrations adhere to best practices for performance, security, and maintainability.

Customization & Configuration

  • Customize, extend, and configure Dynamics applications to support specific business processes and operational needs.
  • Develop and maintain model‑driven apps, canvas apps, business rules, workflows, and custom components.
  • Troubleshoot, optimize, and enhance existing CRM solutions across multiple business units.

Client & Stakeholder Engagement

  • Build strong, trust‑based relationships with internal clients and key business stakeholders.
  • Understand business challenges and project objectives to deliver tailored, high‑impact solutions.
  • Serve as a technical advisor during requirement sessions, design workshops, sprint planning, and project reviews.

Qualifications & Requirements

  • 5+ years of hands‑on experience with Microsoft Dynamics 365.
  • Strong proficiency with Power Apps, Power Automate, Power Platform Dataverse, and M365 development tools.
  • Proven experience with enterprise system integrations, APIs, Azure services, and automation workflows.
  • Deep understanding of CRM customization, configuration, solution management, and governance.
  • Excellent communication and client‑facing skills.
  • Scaled Agile and Microsoft certifications.

Preferred Qualifications

  • Microsoft certifications in Power Platform, Dynamics 365, or Azure.
  • Experience in Agile project environments (Azure DevOps, Rally, or Jira).
  • Familiarity with CI/CD pipelines for the Power Platform (e.g., Azure DevOps, GitHub Actions).

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

See the area you’ll be working in

Get an idea of what your daily routine around the office can be like.

Explore Location

This may interest you

Featured Jobs

View jobs to show jobs list.

Save jobs to show jobs list.

View All Jobs

Activate your job alert

Looking for the ideal professional challenge? Stay informed with the Munich Re Group job alert service: Munich Re, ERGO Group and MEAG offer a wide range of opportunities. Once you have set up the service, you'll receive automatic email updates on new job vacancies that match your search criteria.

Interested InPlease select a category, location, and/or company option. Click “Add” to create your job alert. You can add more than one combination to your alert.

By signing up, I acknowledge that I have read the privacy policy, and I wish to receive email communications.

To complete the Job Alert, your e-mail address, and the filter criteria you selected will be processed. The processing of the data is exclusively for the purpose of sending the Job Alert e-mails. With deletion of the Job Alert, your data will also be deleted. You can find further information about our imprint here: Privacy Policy.