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Head of Claims & Run-Off Management (m/f/d)

Location Zurich, Switzerland Job type Full-Time Work mode Hybrid Job level Management & Leadership Job ID 12966 Company NewRe Employment type Regular Area of expertise Claims & Underwriting
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New Reinsurance Company Ltd. (NewRe) is a Swiss reinsurer founded in Zurich in 1926. As a company within the Munich Re Group, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of intelligent reinsurance products and services to help our clients stay competitive – from traditional reinsurance coverages, to niche and specialty products. Our clients highly appreciate our swift and pro-active approach when responding to their needs and market developments.

As the leader of a dedicated team of three professionals with diverse backgrounds and experiences, you will have a unique opportunity to foster your personal growth while cultivating an inclusive and collaborative culture that meets the needs of our clients and stakeholders. You will report directly to the CFO.

Your responsibilities

  • Lead, train and develop the Claims and Run-Off Management team, ensure efficient and effective operation
  • Ensure and promote a consistent reserving and claims settlement culture within the department
  • Administer and monitor large complex claims
  • Coordinate and report losses proactively with Munich Re Claims
  • Ensure reviews of claims and requirements are undertaken
  • Provide claims service and be involved in complex negotiations of non-life Re-/insurance claims
  • Maintain and manage an efficient system for processing claims settlements
  • Ensure claims manuals and guidelines and reports are maintained and updated
  • Provide Underwriters with suggestions for wording improvements as a result of claims trends
  • Represent NewRe and provide opinion at relevant conferences
  • Manage complex non-life reinsurance claims, providing a broad and in-depth review/analysis of cedants’ claims advices and significant cash calls in accordance with the contractual conditions
  • Liaise with Underwriting and Business Support Unit to ensure efficiency throughout complex claims-management processes

Your profile

  • University degree, preferably in law or business studies, higher education or excellent business experience
  • A minimum of 7-8 years’ claims experience in reinsurance and insurance in the European market
  • Analytical skills to interpret legal claims topics in order to determine and take appropriate action
  • IT systems- and IT projects-knowledge/experience
  • High leadership and management skills
  • Excellent communication, influencing and leadership skills across senior internal and external stakeholders
  • Openness to innovation, change and new technologies
  • Valuing and promoting an inclusive working and learning environment
  • Fluent in English, additional languages are an advantage

Your future benefits

Our employees are our greatest asset. We therefore offer them a wide range of benefits and a modern working model appreciating its positive impact on our business achievements and personal wellbeing:

  • Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better
  • Compensation: our commitment to equal treatment of all employees is reflected in our pay practice that has been awarded the attestation for equal pay by Willis Towers Watson (following the Swiss Federal Act on Gender Equality)
  • Work-life balance: promoting the compatibility of family and work throughout flexible hybrid working model
  • Continuous learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
  • Health management: focus on your physical and mental health far beyond legal requirements

To learn more about us, check out www.newre.com. If you embrace challenges and want to grow with our customers and

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