Production Admin Intern

Empower yourself!  Start building your career with a national industry leader!

Why intern at HSB? At Hartford Steam Boiler (HSB), a Munich Re company, you will learn what it is like to pursue a career at one of the world’s largest reinsurance companies.
HSB’s 11-week Undergraduate Summer Internship Program provides a well-rounded, engaging and enjoyable experience.  Below are some of the key experiences and benefits you can expect.

Program Highlights

• Gain hands on experience.
• Meet and gain insights from the Senior Leadership Team as well as other leaders and professionals in the organization to develop lasting professional relationships.
• Networking opportunities.
• Hybrid work schedule to include working on-site in the office and working from home.    
• Participate in community outreach.
• Opportunity to gain career advice and help you prepare for navigating your career search.
• Learn about great careers within the insurance and the impact they make.
• Potential full-time career opportunities after graduation.

As a valued intern within our team you will have the opportunity for frequent interaction across multiple functions of the organization and gain real life experience and perform meaningful work that will prepare you for the right start to your career! 

As a Production Admin Intern you will be collaborating closely with our Policy Administration team on essential tasks, such as managing and responding to insurance policy inquiries from customers, utilizing our HSB systems in accordance with our documented guidelines.  Policy processing of Bind requests and Non-premium changes.  Maintain a quality ratio of 95% or higher and production output of 100 cases or higher per month.

You will also be given the opportunity to communicate with brokers/agencies, customers and internal departments verifying and responding to inquiries for correct understanding and policy processing.  Understanding that some transactions require limited research and knowledge while others require multiple systems to be researched before completing the transaction.

Responsibilities

• Issuing and completing renewal binds
• New Binds and specific Non-premium change policy transaction activities
• Support our CRS Department
• Achieving service level, production and quality requirements
• Provide support to HSB’s external and internal customers

Requirements

• Completed at least Sophomore year
• Analytical thinking 
• Teamwork and Collaboration 
• Good Communication skills (both written and verbal) 
• Organizational skills 
• Customer focused 

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.