HVAC Equipment Specialist

Founded in 1866, The Hartford Steam Boiler Inspection and Insurance Company (HSB) was one of the first companies in America devoted primarily to industrial safety. Built on the belief that loss is preventable, HSB pioneered the integration of engineering inspections with insurance—establishing safety standards that transformed industry during the Industrial Revolution and continue to guide us today.

More than 150 years later, HSB remains an engineering‑driven organization focused on loss prevention and practical solutions. While our roots are in boiler and pressure equipment safety, our expertise now spans electrical systems, HVAC, refrigeration, water supply, telecommunications, and other critical technologies that support modern life and work

HVAC Equipment Specialist

Put your HVAC expertise to work—without the ladders, attics, or crawlspaces.

If you’re an HVAC professional ready to step away from the field but still want to use your technical knowledge every day, this is a rewarding opportunity to do just that.

We're looking for a skilled individual to join our team as an HVAC Equipment Specialist.  In this role, you will use your HVAC expertise to review and analyze equipment breakdown claims to establish the scope of loss and assess available options to restore equipment. As the equipment subject matter expert within the Claims team, provides consultative support and technical direction to the Claims Service Representatives on losses within oversight inventory.  

Education and Experience

• College degree is preferred.
• At least 3 years of experience working with HVAC equipment including but not limited to boilers, air conditioning, furnaces and heat pumps.
• At least 2 years of HVAC repair, estimator, installation, maintenance or inspection experience preferred.

Knowledge and Skills

• Working knowledge of HVAC systems and associated equipment
• Effective communication skills both verbal and written
• Must be a team player and have a passion for collaborating and problem solving
• Multi-tasker and highly organized
• Ability to work with PC environment and computer based applications (Claims management system, MS Office, Outlook e-mail, etc.)
• Highly responsive to internal and external constituents in all mediums (e.g. email, telephone and in person) 

Location: We are recruiting for one position but candidates can be located in Wayne, PA, Houston, TX or Boise, ID

Hybrid Role: In-office Tuesdays, Wednesdays, and Thursdays. Work remotely Mondays & Fridays.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.