Skip to main content
Get Job Alerts Saved Jobs View All Jobs

Claims Specialist, Facultative & Corporate

Location Sydney, Australia Job type Full-Time Work mode Hybrid Job level Professional Job ID 11267 Company Great Lakes Insurance SE Employment type Regular Area of expertise Claims & Underwriting
Apply Now

Great Lakes Insurance SE is a white-label specialty provider and enabler for insurance. In a global setup, the Great Lakes Australia (GLA) branch manages the Great Lakes business portfolio in Australia.

GLA is an integral part of Munich Re Group, and enables insurance business for Munich Re’s business units in Australia, especially the Corporate and Global Specialty Insurance units.

As part of the Claims Team, your role will be responsible for managing claims in adherence with the policy statement, guidelines and operating standards of the Company.

As a member of the overall Munich Re Claims community, you will actively assist in implementing the Future Global Claims set-up and advance the Munich Re Claims Ambition 2025+.

Your Role

Claims Handling & Technical Expertise

  • Handle and settle direct insurance claims (predominantly Financial Lines and Property) in line with claims authority, operating standards and procedures.
  • Conduct thorough investigations and continual assessments of claims for coverage, liability and damages and pursue recovery/subrogation/contribution opportunities.
  • Assess and calculate case reserves and ensure adequate provision is made for outstanding liabilities.
  • Attend or assist senior staff (depending on size & complexity) at conferences with Counsel/lawyers, trials and mediations as appropriate and communicate the company’s views and opinions.
  • Undertake claims-related administrative tasks such as: opening and closing claims, establishing reserves, paying claims and invoices and completing relevant forms.
  • Provide technical and operational support.
  • Where the loss affects the Reinsurance arrangement, liaise with Munich Re in line with reporting requirements.

Stakeholder Engagement & Strategic Input

  • Become part of and engage with a global team of experienced insurance professionals. This role comprises regular alignments with / functional reporting to colleagues in Europe (UK / Germany).
  • Build and maintain relationships with brokers and specialized coverage counsel.
  • Provide feedback to underwriters from a claims perspective to assist with underwriting and pricing. 
  • Provide support and assistance to Claims Management where required.
  • Provide regular updates on material claims and developments to Underwriting and Claims Management.
  • Conduct client and market meetings to discuss and influence the direction of large or contentious cases.
  • Co-operate with MR claims colleagues globally in furthering Claims goals set out in existing and future Claims targets.
  • Support the MGA Claims Manager when required in managing the oversight of delegated partners and claim referrals from MGAs and TPAs ensuring adherence to service agreements, guidelines and claims protocols.
  • If required, conduct client visits, audit and due diligence where required.

Reporting & Analysis

  • Running management information reports based on data captured in the GLA reporting tool.
  • Identify and analyse legal, political and market developments. Report those developments and their potential impact on the business to relevant stakeholders.

Your Profile

Essential                        

  • At least five years’ experience in handling and managing insurance claims.
  • Knowledge/experience of Financial Lines.
  • Excellent written and oral communication skills.
  • Ability to analyse and set reserves.
  • Ability to manage and organise a caseload of work independently.
  • Can work effectively as a member of a team and provide support to colleagues.
  • Build and maintain professional relationships.
  • Proficient in Microsoft Office.

Desirable

  • Knowledge of local regulatory requirements.
  • University Degree and/or insurance industry accreditation.

Optional

  • We welcome applications from candidates seeking part-time arrangements (50% or greater).

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the center of this interaction is each of us.

Apply Now

Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

See the area you’ll be working in

Get an idea of what your daily routine around the office can be like.

Explore Location

This may interest you

Featured Jobs

View jobs to show jobs list.

Save jobs to show jobs list.

View All Jobs

Activate your job alert

Looking for the ideal professional challenge? Stay informed with the Munich Re Group job alert service: Munich Re, ERGO Group and MEAG offer a wide range of opportunities. Once you have set up the service, you'll receive automatic email updates on new job vacancies that match your search criteria.

Interested InPlease select a category, location, and/or company option. Click “Add” to create your job alert. You can add more than one combination to your alert.

By signing up, I acknowledge that I have read the privacy policy, and I wish to receive email communications.

To complete the Job Alert, your e-mail address, and the filter criteria you selected will be processed. The processing of the data is exclusively for the purpose of sending the Job Alert e-mails. With deletion of the Job Alert, your data will also be deleted. You can find further information about our imprint here: Privacy Policy.