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Business Analyst II

Location Amelia, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 11207 Company American Modern Insurance Group Employment type Regular Area of expertise Operations & Product Management
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Title: Business Analyst

Location: current schedule is hybrid (40-50% in the Amelia, Ohio office)

*Please add a cover letter with details if you are not local and plan to relocate for the hybrid schedule

Recruiter: Sonya Fischesser

Exempt position

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property – such as manufactured homes and specialty dwellings – and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can’t. We write admitted products in all 50 states and have a premium volume of $2.2 billion.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re’s Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day - all in a flexible environment that helps them succeed both at work and at home.

Purpose:

The Business Analyst acts as a strategic liaison between the product design team and IT/configuration teams, translating business needs into clear, actionable requirements that support accurate and timely product implementation. This role delivers consultative support to the business by analyzing how to most efficiently design and document requirements that are forward-thinking, sustainable, and aligned to enterprise standards. The analyst ensures quality and consistency through adherence to the Product Development Life Cycle (PDLC), controls, and testing processes, including system testing and user acceptance testing (UAT), while promoting standardization to drive long-term efficiencies.

Roles & Responsibilities:

  • Collaborate with Product Management, Configuration, State Relations, IT, QA, and other stakeholders to gather and document detailed business, functional, and data requirements for product initiatives and production support.
  • Facilitate communication across cross-functional teams during the implementation cycle to ensure clarity and alignment on product changes.
  • Participate in requirement gathering, gap analysis, and validation activities to support system design and product enhancement.
  • Create and maintain required artifacts and documentation, ensuring version control and alignment with PDLC standards.
  • Support system testing and UAT by validating configuration against requirements and assisting with defect triage and resolution.
  • Monitor and track the status, issues, and dependencies of product changes to ensure on-time and accurate delivery.
  • Follow established processes for Product Development Life Cycle (PDLC) and control frameworks.
  • Identify opportunities for continuous process improvement and assist in operationalizing those enhancements.

Required Technical Skills:

  • Proficient in Microsoft Excel and the broader Microsoft Office Suite
  • Experience with defect tracking tools and issue resolution processes
  • Understanding of risk management, audit practices, and workflow/process improvement
  • Working knowledge of Guidewire systems
  • Solid understanding of PDLC and SDLC methodologies

Skills / Knowledge / Experience: 

  • Provide consultative services for business and downstream support teams for product implementation requirements.
  • Analysis of product implementation and production support requirements.
  • Produce and maintain all requirements and associated artifacts.
  • SME on filings and many specific areas of focus
  • Mentors junior analysts
  • Suggesting and implementing process improvements
  • Special projects involvement.
  • In-depth system knowledge

Education, Certifications & Designations: 

Required: 

  • Bachelor’s degree Business, IT or similar field or equivalent work experience 

Preferred: 

  • MBA or similar advanced degree 
  • CPCU or other P&C insurance related studies 
  • Guidewire Cloud Certification

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

  • Two options for your health insurance plan (PPO or High Deductible)
  • Prescription drug coverage (included in your health insurance plan)
  • Vision and dental insurance plans
  • Short and Long Term Disability coverage
  • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
  • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)

In addition to the above insurance offerings, our employees also enjoy:

  • A robust 401k plan with up to a 5% employer match
  • A retirement savings plan that is 100% company funded
  • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries
  • Eligibility to receive a yearly bonus as a Munich Re employee
  • A variety of health and wellness programs provided at no cost
  • A hybrid environment that gives you a choice in where and how you get work done
  • A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop
  • An on-site complimentary workout facility as well as walking trails on campus grounds
  • On-site wellness center complete with nurse practitioner
  • Financial assistance for adoptions and infertility treatment
  • Paid time off for eligible family care needs
  • Tuition assistance and educational achievement bonuses
  • Free parking
  • A corporate matching gifts program that further enhances your charitable donation
  • Paid time off to volunteer in your community

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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