Engineering Operations and Support Admin

Administrative position reporting to the Manager, Engineering Operations . The individual in this position is responsible for managing applications, processing credentials, and supporting the administration of the National Board Commission and State jurisdiction license programs, is responsible for the coordination and administration of the stamp program; proactively communicates issues, concerns, or procedures with managers, supervisors and appropriate field personnel. The individual must also demonstrate the ability to bring problems to closure and ensure compliance with HSB standards and practices. The individual must have excellent written and verbal communication skills, and must be capable of working without close supervision. The individual must posses competency in business processes and system workflows, possess ability to create/update job aides, and proactively focus on anticipating problems and steamlining processes. 

Education and Experience

• High School graduate or equivalent, Associates or Bachelors degree preferred.
• +/- 5 years office administrative experience
• +/- 5 years customer service experience

Knowledge and Skills

• Strong organizational skills
• Strong attention to detail
• Good documentation skills
• Strong communication skills (both verbal and written)
• Proficient knowledge of Microsoft Office Suite
• Knowledge of SharePoint and workflows
• Knowledge of Dynamics 365
• Excellent Time Management skills
• Able to meet strict deadlines under pressure
• Posess a high level of initiative, self motivation and work independently

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.