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Consultant Claims Governance & Reporting (m/f/d)*

Location Munich, Germany Job type Full-Time Work mode Hybrid Job level Professional Job ID 9301 Company Great Lakes Insurance SE Employment type Regular Area of expertise Claims & Underwriting
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Would you like to be part of our diverse Global Claims community with a passion for delivering excellent service to our clients and shaping the future of Claims within Great Lakes and Munich Re?
To our newly formed Great Lakes Claims Governance & Reporting (Claims G&R) team, that has the responsibility for governance and reporting of all Agency and Single Risks (SR) claims activities within the Claims1.5/GLISE area of responsibility, we are seeking an enthusiastic, motivated and detailed oriented Claims G&R Specialist.

Your role will be to ensure that our operations comply with legal regulatory standards, procedures, and policies. Your duties will include documenting, tracking and evaluating claims related compliance activities,  handling complaints, improving the existing oversight and control framework and liaising with government and regulatory bodies. In addition hereto, you will also be assisting in the drafting and evaluating reports on important claims developments both in the MGA and SR arena. 

Your Job

•    Implement and ensure compliance with all rules and regulations of relevant governmental regulatory bodies in Europe (e.g., BaFin, IVASS, etc.)
•    Ensure the adequate implementation, adherence and execution of GL Third Party Risk Management processes within the claims area of responsibility. 
•    Coordinate Due diligence and audits in collaboration with Agency Claims team and other GL units, according to GL standards, while identifying any potential compliance risks.
•    Prepare Outsourcing Plans and Risk Assessment reports and follow up on the findings closure.
•    Negotiate, maintain, and monitor Service Level Agreements with internal and external outsourcing counterparts for claims services regarding claims service units’ compliance and performance. 
•    Develop and maintain a comprehensive knowledge of industry specific compliance requirements,
•    Develop and enhance Claims IT tools to support MGA/TPAs and agency claims management in collaboration with Agency Claims team.
•    Negotiate TPA Agreements and give claims input to Binding Authority Agreements while keeping them up to date as required.
•    Develop work instructions and Agency claims management guidelines to ensure state of the art claims management and O&C in compliance with Claims Corporate Guidelines
•    Build an intelligent monitoring systems to mitigate conduct and reputational risk, and to ensure appropriate financial outcomes, for both Agency as well as single risks business.
•    Participating in special projects and ad hoc reporting, as required

Your Profile

•    Claims compliance expertise in primary insurance preferably within the EU context as well as across several lines of business (Non-Life and Health) 
•    Legal education or other appropriate university degree or qualifications such as the ACII
•    EU (in particular Germany, Italy and France) Market experience as well as knowledge of legal and regulatory systems. US market and Australian market knowledge is a plus.
•    Excellent organizational, attention to details and time management skills
•    Effective communication and collaboration capabilities
•    Good internal and external network with lawyers and other service providers
•    Business-fluent English; additional European languages in particular German and French are an advantage.

About us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.  
Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. 
Sounds like you? Push boundaries with us and be part of Munich Re. 
Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below. 

Unlock your potential
-    Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
-    Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
-    Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition
-    Competitive salary: appropriate compensation for your high level of commitment.
-    Retirement provision: state of the art in-house pension solutions.
-    Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
-    Health management: focus on your physical and mental health far beyond legal requirements. 
-    Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.

* Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer. Severely disabled candidates will also be prioritized, if equally qualified. 

Münchener Rückversicherungs-Gesellschaft
Vesselina Markova • HR Consultant
Königinstraße 107 • 80802 München • GERMANY

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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