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MRSGM NA Associate Account Manager, Surety Bonds

Location Mt. Pleasant, United States Job type Full-Time Work mode Hybrid Job level Professional Job ID 10176 Company Roanoke Insurance Group Inc Employment type Regular Area of expertise Client & Customer Management
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Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Associate Account Manager, Surety Bondsto join the Roanoke Insurance Group division to be a hybrid employee in our Charleston, SC office reporting to the Regional Product Manager, Surety Bonds.

Job Profile

  • Develop and maintain positive relationships with clients, as well as surety underwriters, to coordinate successful bond issuance and renewals with responsible underwriting standards
  • Take surety bond requests and employ surety-approved underwriting authority to provide approvals where appropriate or to request more information when necessary to meet strict underwriting guidelines and to best support the client’s needs
  • Digitally prepare and submit bond paperwork as requested by customers including new submissions, riders, and increases in a timely manner – usually same day
  • Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that anniversary dates are met
  • Communicate regularly with management and the sales staff to advise them of relevant account information
  • Identify new business opportunities and refer to management and sales staff
  • Pursue a program of professional development

Job Requirements

  • Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
  • Bachelor's degree preferred or equivalent work experience
  • South Carolina P&C Producer License preferred, but not required, at start of employment; will be required within 60 days of employment
  • Strong analytical skills and ability to make decisions, problem solve and think on your feet
  • Proficiency with written and oral communication; ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism
  • Strong organizational skills to maintain digital files and paperwork in an orderly and accurate manner
  • Ability to build relationships and work as part of a team in a positive and professional manner
  • Experience in standard Microsoft programs (Windows, Outlook, Word, Excel) and strong aptitude for learning proprietary software
  • Ability to function effectively in an office environment and remotely
  • Comfortable working with numbers and percentages

MRSGM N.A. is open to considering candidates in numerous locations, including Charleston, SC. The salary range posted below applies to the Company’s Charleston, SC location. The base salary range anticipated for this position is $45,000 to $60,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation. The salary estimate displayed represents the typical salary range for candidates hired in this position in Charleston, SC. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

About Us

MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

  • Generous healthcare plans
  • Voluntary dental & vision plans
  • 401(k) plan
  • Flexible spending plans
  • Health Savings Accounts (HSA)
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Short/long term disability
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • Employee Wellbeing Program
  • Community involvement
  • Life insurance

At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.

California applicants, please review our CA Privacy Statement at:https://www.roanokegroup.com/career-opportunities/

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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