About us

Hartford Steam Boiler (HSB Group) is part of Munich Re and is a multi-line specialty insurer and provider of inspection, risk management and IoT technology services blending its engineering expertise, technology and data to craft inventive insurance and service solutions for existing and emerging risks posed by technological change. Based in Hartford, Connecticut U.S with affiliates in Canada and the UK and Ireland.

Here in the UK & Ireland we are a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities.

HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.

Collectively HSB is the UK and Ireland’s only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers.

Please see our website for more information.

Reporting directly to the Managing Director, as Director of Strategic Partnerships you will; 

Provide senior leadership and strategic direction for the Partnership division, creating and executing revenue growth and development plans aligned  with wider business ambitions, enabling sustainable and profitable scaling goals for HSB. You will Identify and develop new strategic partners in        critical sectors for HSB’s medium-term business plans, leading proposition development and negotiating best commercial terms for onboarding new clients generating new revenue in line with expectations.

You will lead and manage direct reports and business teams in key activities such as:

• Insurance market research
• Prospect identification
• Development of propositions
• Executing onboarding plans
• Negotiating commercial terms
• Ongoing relationship management of key clients

Key Responsibilities 

• Accountable for the divisional profit and loss result, ensuring visibility of revenue results against division and business plan objectives and financial targets.

• Develop and implement growth and operational strategic plans to enable and support the development of new and existing Client Company and MGA business, ensuring alignment with HSB’s wider business ambitions.

• Accountable for the overall strategic development of our key client relationships working at senior and Board level to ensure alignment with key business objectives and that our partner’s needs are met.

• Pro-actively horizon scan the insurance market, using market intelligence/data insights to inform high-quality decision-making in respect of future segment growth opportunities.

• Effectively manage and oversee the full sales cycle, prospect and pipeline development and all phases within the team.

• Effectively manage and oversee the full operational management of the team’s activities including underwriting, proposition development, portfolio management and process administration.

• Lead the execution of on-boarding processes and practices for new clients, and for the renewal of existing partnerships.

• Undertake highly effective people management of all direct reports, ensuring development needs are identified and learning opportunities are provided to develop and maintain an extremely effective team that meets team and business wide financial targets and growth plans.

• Undertake regular and meaningful continuous conversations with all direct reports, identifying individual development needs of segment team members to ensure skills gaps are addressed effectively and promptly.

• Influence, interact and build relationships with internal and external key influencers, ensuring engagement and ‘buy in’ to enable delivery of strategic plans exploiting all potential business opportunities.

Skills and Experience 

• Experience in executing business results, and full P&L responsibility.
• Ability to engage and demonstrate value to C-suite and other senior executives.
• Track record of winning and implementing transformational business partnerships in an insurance or financial services environment.
• Demonstrable and extensive relationship management experience gained in relevant insurance or financial services business.
• Proven ability to develop and implement propositions that deliver to partnership requirements.
• Leadership capability, with experience of working with matrix management in a complex organisation.
• Outstanding communication, presentation, negotiation and influencing skills.
• Analytical, financial, process and problem- solving skills.
• Strong strategical and critical thinking abilities
• Thorough understanding of commercial and personal insurance governance and controls
• Comprehensive understanding of UK (and where appropriate) international insurance business processes
• Extensive experience in all aspects of Client and MGA Management