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Claims Manager, Life and Health

Location Beijing, China Job type Full-Time Work mode Hybrid Job level Professional Job ID 10235 Company Munich Re Employment type Regular Area of expertise Claims & Underwriting
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Munich Re Beijing Branch, part of Munich Re, the world's largest reinsurer, is looking for an experienced Life and Health Claims Manager who can provide technical expertise and managing claims across Greater China. You will ensure delivery of efficient claims, overall risk assessment, training and risk management services to the clients, while maintaining quality and efficiency of reports related to claims and operations.

You will be based in Beijing and will report to the Operations Head, Life and Health.

YOUR ROLE

  • Handle daily claim cases and making correct decisions within the granted authority
  • Maintain good relationship with clients and answer their questions. Organize and conduct claims training and seminars for clients.
  • Support to the Chief Underwriter/Operation Head in client management, product development, claims auditing
  • Participate in business development and other in-depth consulting projects
  • Organize and deliver risk management services according to the risk management plan and client prioritization; ensure documentation of claims work
  • Assess and make decisions for life and health claims in accordance with the risk assessment authority granted; assist other claims assessors with cases that exceed their authority
  • Improve risk management processes and standards, promote new concepts and international best practices
  • Conduct claims audits and write audit reports
  • Research market development, client needs changes, medical advances and technical development
  • Be the Centre of Competence in at least one functional area (e.g. CI claim, LTC claim, DI claim) ; provide training and guidance to other team members in your area of expertise

YOUR PROFILE

  • Bachelor's degree and professional designations (e.g. CLU, FALU, FLMI) required, medical education background.
  • At least 10 years' experience in claims handling of life, disability, critical illness and health risks
  • Experience in product development, business administration, project and client relationship management preferred
  • Excellent problem solving skills and research capabilities
  • Strong communication and presentation skills
  • Good team player
  • Proficient in both spoken and written English and Mandarin

OUR BENEFITS

  • Competitive annual leave entitlement
  • Comprehensive life and health insurance coverage
  • Market-competitive retirement scheme
  • Flexible and hybrid working arrangements
  • Employee assistance program

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experience, perspectives and thought. This interaction is the foundation of our open culture, spirit of partnership, of how our teams are built and cultivated, and of how we are supported and developed. And at the centre of this interaction is each of us.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Your Benefits

With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values-driven environment.

Learning & Development

We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.

Work-Life-Balance

Supporting your ability to balance family, leisure, and your career.

Health & Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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