Munich Re Service GmbH - Principal Key Account Manager - Financial Services (m/f/d)*

About us

Passion is the force that guides us in everything we do – for our family, friends, art, sport and, above all, our work. At Munich Re Risk Management Partners (RMP), the climate change and risk management solutions unit of the world’s leading reinsurer, this passion is what drives us to rethink climate risk solutions on a global scale.
Our modular product offering is aimed at insurance companies, banks, asset managers, businesses and real estate investors. We use our SaaS platform, Location Risk Intelligence, to provide location-specific insights into physical climate risks and support informed decision-making in risk management, investment, underwriting and reporting.
We are looking for a sales-focused leader who will advance our account management team, build strategic client relationships and drive sustainable growth in financial services.

Your role

In this key role, leadership, commercial management and personal support for key strategic accounts go hand in hand.

• Establishment and further development of key account management
• Establishment of clear objectives, standards and best practices for account plans, customer retention, renewals, and cross-selling and upselling.
• Provision of personal support to selected key accounts and building strong relationships at executive level.
• Responsibility for existing customer growth, retention, the renewal pipeline, the quality of forecasts and the acquisition of assigned new customers.
• Managing complex tender, RFI/RFP, contract renewal and negotiation processes through to completion.
• Early identification of customer risks, growth potential and appropriate measures based on relevant KPIs.
• Close collaboration with Sales, Customer Support, Growth, Product Management, Analytics and other units.
• Incorporation of customer, market and competitor feedback into product development and go-to-market priorities.
• Further development of scalable account management processes, CRM standards, governance and reporting.

Your profile

• Several years’ experience in strategic or key account management, enterprise software sales or a comparable commercial role.
• Proven leadership experience and a passion for coaching account managers and ensuring they focus on shared goals.
• A successful track record in developing strategic enterprise clients, as well as experience in renewals, retention, cross-selling and upselling.
• Confidence in handling complex tenders, contractual negotiations and multi-stakeholder situations.
• Strong commercial judgement, as well as experience in forecasting, pipeline management and CRM-based performance management.
• In-depth expertise and a network in the financial services sector, as well as experience with SaaS, data, analytics or risk management solutions.
• An entrepreneurial, customer-focused and engaging leadership personality with fluent German and English language skills.

Why us?

• Develop a strategically important account management role at the intersection of climate risk, technology and financial services.
• Work with leading financial institutions and interdisciplinary teams of experts in an international environment.
• Take advantage of the considerable room for manoeuvre and attractive career development opportunities within the Munich Re Group.
• Benefit from flexible working arrangements and hybrid working options.

Application

Interested? We look forward to receiving your application, including your CV and a brief covering letter.

Munich Re Service GmbH is a 100% affiliate company of Münchener Rückversicherungs-Gesellschaft Aktiengesellschaft in München (Munich Reinsurance Company). 
We are a limited-liability capital company with the following objectives: developing, marketing and distributing products and services in the field of digital technologies, in particular those focusing on climate and nature risk measurement and management. We enable fundamental progress by transforming uncertainty into predictable risk.

*Munich Re Service GmbH not only stands for fairness with regard to our clients; we are also an equal opportunities employer. Severely disabled candidates will also be prioritised, if equally qualified.

This is a job posting from:
Munich Re Service GmbH
Königinstr.107
80802 Munich