Business Architect

About Great Lakes Insurance SE:

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia.

Great Lakes Insurance UK Limited (“GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

About the role:

Partnering across business, technology and change teams, You will support business transformation initiatives across underwriting, claims, finance, and operational functions by combining business architecture, business analysis, and data analytics techniques that strengthen organisational effectiveness and business outcomes. You will work closely with stakeholders to assess current state operations, identify opportunities for improvement, and design future state solutions. You will be able to understand, and define business capabilities, define target operating models, analyse performance data and support strategic change programmes that deliver Great Lakes strategic priorities. You will help prioritize technology roadmap investments, guide transformation initiatives and ensure change efforts are aligned to long term business objectives.

Key Responsibilities: 

• Business Architecture and Strategic Analysis
• Business Capability Mapping
• Operating Model Design
• Process Mapping & Process Improvement
• Business Requirements Engineering
• Data Analysis & MI reporting
• Technology and Change Alignment
• Governance and Controls Analysis
• Impact Assessment & Change Analysis
• Stakeholder Engagement & Facilitation

Competencies:

Drives results (we think big) – you consistently achieve results even under tough circumstances, with the organisation’s performance in the front of your mind. You make good and timely decisions to keep things moving, using analysis, experience and judgement.

Business insight (we think big) – you can apply your knowledge of the business and the market to advance your business’ and wider organisation’s goals.

Collaboration (we lead the ‘we’) – you identify opportunities and bring the right people together to work on a common goal, encouraging diversity of opinion, whilst maintaining clarity and unity of direction.

Client focus (we grow with our clients) – you build and maintain strong client relationships (internal and external), listening to their needs and working with them to ensure value is created.

Cultivates innovation (we grow with our clients) – you create new and better ways for Munich Re to be successful e.g., generating ideas, creating efficiencies, harnessing new technology etc.

Courage (we care and dare) – you are willing to challenge the status quo and address difficult issues, saying what you believe needs to be said. You also continue to operate effectively even when things are uncertain and the way forward is unclear.

Persuades (we are clear and authentic) – you use clear and compelling arguments to gain the support, enthusiasm and commitment of others, whilst ensuring you take time to actively listen to the diversity of views and opinions.

Key Skills & Experience:

• Several years of experience working in Insurance, Reinsurance, Financial services and regulated environments is preferred.
• Assess business capabilities, operating models, business processes to identify opportunities for improvement, simplification and value creation.
• Track record in Business Architecture, Business Analysis or Operating model design.
• Demonstrate strong analytical and problem solving skills with the ability to think logically and work through complex challenges.
• Communicate clearly and confidently with both technical and non-technical stakeholders.
• Are proactive, adaptable, and eager to learn in a fast paced business- IT facing environment.
• Enjoy working collaboratively while taking ownership and responsibility for your work

Desired Qualifications and Educational Background:

• Knowledge of Insurance, Reinsurance business models, products and industry practices would be an advantage.
• Familiarity with business process improvement methodologies such as Lean, Six Sigma DMAIC, or continuous improvement frameworks.
• Knowledge of Agile, Scrum, DevOps, PMP processes and frameworks would be advantageous.
• BCS, IREB or similar certifications in Business Analysis would be advantageous.
• Degree education.

Thought Leaders:

You are seen as an expert in your field and will be the ‘go to’ person for your area of specialism within Munich Re. You will be seen as a role model/mentor to others – identifying opportunities to share your knowledge with others.

You will demonstrate and role model inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well.

You will treat your colleagues and sales and business partners fairly and with respect.

Regulatory & Conduct Requirements:

In addition to the responsibilities set out above, the xxxx role/function will also become responsible for:

• Understanding the responsibilities and adhering to the requirements of undertaking a regulated role
• Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules