Technical Implementation Analyst

Location: Kfar Saba, IL (hybrid)

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

Every policy we sell starts with a product definition, and someone has to get it exactly right.  As a Technical Implementation Analyst, you’ll turn new insurance products and product changes into working configurations across our internal platforms. You’ll sit at the intersection of insurance, product and technology, and your work goes straight to production, affecting thousands of small businesses. If you love precision, enjoy technical challenges, and can’t resist making a process faster and smarter, we want to hear from you.

What You’ll Do:

• Implement and configure insurance products using internal no-code / low code tools, including coverage definitions, limits, eligibility rules, policy forms, and product-specific business logic.
• Translate product, actuarial, underwriting and legal requirements into accurate, well-structured system configurations.
• Build and maintain policy form templates and document logic, making sure every generated document is correct for its state, product and coverage combination.
• Test and validate every change end-to-end before release, and troubleshoot configuration issues raised by internal teams.
• Work closely with Product Managers, Underwriting, Legal/Compliance, R&D and Operations to deliver changes on time and with zero defects.
• Document configurations, changes and best practices so knowledge stays organized and easy to reuse.
• Identify repetitive or error-prone steps in the implementation process, and drive improvements through automation, tooling and AI.

What We Need:

• 3+ years of hands-on experience in system configuration, business rules implementation, or product implementation, preferably within insurance or other complex rule-driven systems.
• B.Sc. in Industrial Engineering & Management or Information Systems.
• Exceptional attention to detail and a high standard of accuracy. You catch the small things before they reach production.
• Strong technical orientation, with comfort learning complex internal systems, rules engines and configuration tools.
• Familiarity with insurance concepts such as coverages, limits, deductibles, eligibility, and underwriting rules is a strong advantage.
• Genuine drive to improve and streamline processes using technology.
• Strong analytical and problem-solving skills, and the ability to break complex requirements into clear logic.
• Excellent written and verbal English. You’ll work daily with US-based teams and US insurance documentation.