Sr Learning Partner

Location: Kfar Saba,IL (hybrid)

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

The Sr Learning Partner is responsible for designing, implementing, and optimizing global learning strategies that enhance employees’ technical skills and support organizational digital transformation. This role combines expertise in modern L&D practices with a deep understanding of emerging technologies, digital tools, and instructional design methodologies, alongside a strong passion for hands-on facilitation, direct engagement with managers and employees, identifying skill gaps and needs, and delivering training personally when appropriate. The ideal candidate is both strategic and hands-on, capable of building scalable learning programs that empower teams to adopt new technologies and perform at their best.

What You’ll Do:

• Develop and execute a comprehensive learning strategy focused on technical and digital capabilities across the organization.
• Conduct skills gap analyses to identify current and future technical learning needs.
• Design blended learning programs (e-learning, workshops, on-the-job learning, coaching, microlearning) tailored to technology-focused skill development.
• Collaborate with stakeholders to align learning initiatives with business priorities and technology roadmaps.
• Design and deliver technology-focused learning initiatives that enable digital fluency, innovation, and technical excellence across the engineering organization and broader technical teams.
• Partner with cross-functional leaders to ensure training supports performance, consistency, and culture across all locations.
• Leverage modern learning technologies (LMS/LXP, AI-enabled learning, microlearning, virtual experiences) to scale access and engagement globally.
• Create or curate high-quality technical learning content (e.g., software training, data literacy, cybersecurity awareness, digital productivity tools).
• Ensure all content adheres to learning best practices and accessibility standards.
• Facilitate workshops, virtual and in-person training sessions, and onboarding programs focused on technology and digital competencies.
• Coach subject matter experts (SMEs) to deliver effective technical training.
• Establish clear metrics and dashboards to measure learning effectiveness, adoption, and business impact globally.
• Use data and storytelling to show how learning drives business outcomes—retention, performance, and engagement

What We Need:

• Bachelor’s degree in Human Resources, Education, Instructional Design, Technology, or a related field.
• 7+ years of experience in Learning & Development, with significant exposure to technical or digital training.
• Proven ability to operate at both strategic and hands-on levels — from building long-term learning frameworks to personally designing and delivering training.
• Strong cross-cultural communication skills, with the ability to work effectively with teams in Israel and the U.S.
• Strong understanding of modern learning technologies and frameworks.
• Experience designing and delivering technical training programs.
• Excellent project management, stakeholder management, and communication skills.
• Able to confidently deliver training and facilitate learning in both English and Hebrew.
• Strong facilitation skills, with the ability to engage diverse audiences.
• Comfortable working in a fast-paced, dynamic environment with shifting priorities.

Preferred

• Experience with LMS/LXP administration (Cornerstone, Workday Learning, Degreed, Docebo, etc.).
• Certifications in instructional design or learning technologies (e.g., ATD, CPTD, CIPD, etc.).
• Familiarity with emerging technologies such as AI, data analytics, or software development tools.
• Experience in a technology-driven environment (IT, SaaS, digital transformation, etc.).