HRIS Analyst

Location: Waltham, MA (hybrid)

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

We are seeking an experienced and detail-oriented HRIS Analyst to help streamline and support People Operations systems and processes at Next. The role will be critical as we scale and start integrating with our parent company, ERGO. The ideal candidate will be analytically strong, detail-oriented, and be able to collaborate effectively with our Information Systems (IS) team to recommend and implement system and process improvements.

What You’ll Do:

• Monitor and maintain HR system data integrity through regular audits and validations
• Process and manage HR system requests by accurately entering and updating employee data, ensuring timely resolution of tickets and compliance with HR policies and procedures
• Leverage knowledge of HR systems and processes to identify opportunities for improvement, and partner with IS to implement system and process changes that align with People Operations
• Participate in system testing, process reviews, and workflow enhancements to support operational efficiency
• Collaborate with People Business Partners and other departments to gather business requirements, align system capabilities, and recommend process improvements
• Develop and maintain documentation, including process maps, configuration guides, and user guides
• Provide guidance and support to the People Operations team and other business stakeholders on system usage, process understanding, and data-related questions
• Support compliance by ensuring the system and processes meet internal and external audit requirements
• Stay informed of HR system best practices and emerging trends to provide recommendations for continuous improvement
• Drive to continuous improvement initiatives that prepare the People Operations function for future system and process enhancements

What We Need:

• Bachelor's degree in HR, Business, Information Systems, or related field; or equivalent experience
• 3-5+ years of experience in HRIS or HR systems, preferably supporting operational HR functions
• Strong analytical skills and attention to detail; experience with data integrity audits and process documentation
• Experience working with technical teams to implement system or process improvements
• Excellent project coordination and stakeholder management skills; able to collaborate with cross-functional teams
• Strong written and verbal communication skills; comfortable creating documentation and guidance materials
• Knowledge of HR processes, including HR compliance, employee lifecycle management, and reporting best practices
• Experience with HR systems (BambooHR, ADP, SAP, or similar)

Unstoppable Qualities:

• Experience with SAP Success Factors or other major HCM systems
• Prior exposure to system change management or implementation projects
• Experience in a high-growth, fast-changing environment

The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.