Production Underwriter

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention—not just protection.

Are you decisive, detail-oriented, and skilled at building relationships? Join our team as a Production Underwriter. The Production Underwriter will partner with agents and brokers to provide equipment breakdown coverage for new and renewal business based on customer’s needs.  As a Production Underwriter, you are decisive, detail-oriented and know how to build relationships internally and externally to drive results. 

The Production Underwriter is responsible for underwriting a diverse portfolio of equipment breakdown business across various occupancies.  Duties include managing and servicing renewal accounts, quoting new business, and overseeing relationships with agencies and brokers.  Evaluates, quotes, accepts or declines risk within established binding authority.  This role is held accountable to attract new business opportunities and retain renewals to achieve growth targets and collaborate closely with business development efforts.  Possesses market knowledge as well as specific insights into assigned agencies/brokers.

Collaborates with Business Development and coordinates with Engineering, Claims, and other customer service functions.  Visits with clients and/or customers as needed. 

Position located in Hartford, CT and open to Remote Options

Key Responsibilities

Renewal Management

• Held accountable to renewal retention goals.  Renewal premium and hit ratio will be measured.

• Reviews renewal accounts 90 to 120 days before the effective date, evaluates surveys, loss prevention reports, and claims activity, and determines whether engineering review or additional information is needed.

• Works with customers to gather updated values, discuss key changes, align on pricing expectations, and complete CURe when needed.

• Documents the account, prepares and sends quotes through QRIS, follows up around the effective date, and finalizes issuance or closes the file as appropriate.

New Business Management

• Held accountable to identify new business opportunities to achieve growth targets.  New business premium and hit ratio will be measured. 

• Reviews new business submissions, determines engineering needs, gathers missing information, prequalifies accounts, documents rationale in QRIS, completes CURe when needed, and prepares quotes for follow-up and issuance.

General market knowledge/Specific assigned customers

• Participates in all internal training sessions, including those focused on specific occupancies, coverage, value-added services, and other relevant topics. 
• Goal is to earn higher binding authority and expand underwriting expertise.  Attends all internal customer meetings and training calls. 

Virtual and Client Visitation

• Foster and develop relationships with agencies and brokers through virtual calls and client visits with goal of writing and retaining accounts consistent with our risk appetite. 
• Prepares for sales call by reviewing new business, renewal activities, and any known issues or claims.  Documents key items to discuss and address during visit.

Education & Experience

• Bachelor’s degree in Business Administration, Risk Management, Finance, or equivalent work experience.
• 2-5 years of experience in the insurance industry.
• Experience in P&C, Mechanical, or Facilities Engineering is a plus.

Knowledge & Skills

• Good communications skills (verbal and written) with the ability to successfully negotiate in difficult situations with agents and brokers.
• Strong interpersonal skills
• Strong organization skills
• Strong analytical skills
• Attention to details
• Decision-making skills
• Winning the business/sales skills
• Customer service skills
• Knowledge of machinery and EB exposures and coverages
• Understands underwriting and marketing concepts

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.   

We are an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
• The Company is open to considering candidates in numerous locations, including California.  The salary ranged posted below applies to the Company’s Hartford, CT location.

• The salary range for this position is $ 84,500 - $124,000, plus opportunity for company bonus.  In addition, the company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
• The salary estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range